Shipping & Returns

How is my order shipped by Online Voordeelshop?
Online Voordeelshop BV will send your package the same working day if ordered before 4:00 PM.

All our packages leave with a track & trace code provided with GPS, you will usually receive this, at the email address you have given us, within 24 hours after we have sent your package. We use the following shipping methods:

DHL Netherlands
- Standard rate: €4.95
- FREE shipping from €50

PostNL Belgium
- Standard rate: €4.95
- FREE shipping from €50

DHL Germany
- Standard rate: €6.95
- FREE shipping from €50

DPD Europe (other countries within the EU)
The rates depend on the chosen destination and are calculated automatically
- From €9.95

If I am not satisfied with my order, can I return it?
Of course, if a product does not meet your expectations, you can return your order within 14 days at a post office of your choice. The costs for this are at your own expense.

RETURN CONDITIONS
• The product is unworn/unused
• Provide the product with the original packaging and pack it with care, if the original packaging is damaged or missing (unless purchased as such), we cannot accept the return. This also applies to items that are sealed.
• Include the packing slip/invoice with your return shipment.
• The return must be inside 14 days after receipt by us
• After your return has been processed, you will receive the amount back within 14 days.
• FREE GIFT? Did you receive a free gift with a minimum purchase of x amount and do you come below this amount after returning? Then you must return the free item or the purchase amount will be deducted from the amount to be refunded.

Return address
Online Advantage Shop BV
Returns Department
Zoggelsestraat 17A
5384 LL Heesch